========================================================================== OTRS is now installed. The rest of installation must be completed manually. Please see http://otrs.github.io/doc/manual/admin/stable/en/html/index.html and/or documentation in %%DOCSDIR%% for further instructions, particularly regarding configuring your web server, database, cron scripts, and receiving emails. Do not forget to run otrs.SetPermissions.pl script. For example: # %%PREFIX%%/otrs/bin/otrs.SetPermissions.pl \ --web-user=%%WWWOWN%% --web-group=%%WWWOWN%% \ --otrs-user=%%OTRS_USER%% --otrs-group=%%OTRS_GROUP%% \ --admin-user=root --admin-group=wheel \ %%PREFIX%%/otrs If you are upgrading from an earlier version, follow the instructions for upgrading your database schema and configuration files given in %%DOCSDIR%%/UPGRADING.md ==========================================================================